Legal
Terms of Service
Last updated: March 1, 2026
1. General Terms
These Terms of Service ("Terms") govern your access to and use of the BRDiagnostics platform, including our website, APIs, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.
BRDiagnostics reserves the right to modify these Terms at any time. We will notify registered users of material changes via email or platform notification. Continued use of the Service after changes constitutes acceptance of the updated Terms.
You must be at least 18 years old and have the legal capacity to enter into binding agreements to use our Service. If you are using the Service on behalf of a business entity, you represent that you have authority to bind that entity.
2. Services
BRDiagnostics provides remote ECU file processing, diagnostic services, and related automotive software solutions. Our services include but are not limited to: DPF processing, EGR solutions, stage tuning, fault code analysis, and remote diagnostic sessions.
All services are provided on a credit-based system. Service availability, processing times, and supported vehicle platforms may vary and are subject to change without prior notice. We strive to process all orders within the timeframes indicated on our platform, but these are estimates and not guarantees.
You are responsible for ensuring that any modifications made to your vehicle comply with local laws and regulations. BRDiagnostics provides technical processing services only and does not guarantee legal compliance in your jurisdiction. It is your responsibility to verify that requested services are lawful in your region before placing an order.
3. Payments & Credits
Our platform operates on a prepaid credit system. Credits are purchased in packages and can be used to pay for any available service. Credit prices are displayed in the applicable currency at the time of purchase.
All credit purchases are final and non-refundable, except where required by applicable consumer protection laws. Unused credits do not expire and remain in your account indefinitely, provided your account remains active and in good standing.
If a service cannot be completed due to technical limitations on our end, the credits for that service will be refunded to your account balance. We reserve the right to adjust pricing for credit packages and individual services at any time, though changes will not affect credits already purchased.
4. Limitation of Liability
BRDiagnostics provides services "as is" and makes no warranties, express or implied, regarding the fitness of processed files for any particular purpose. While we employ rigorous quality control procedures, you acknowledge that ECU modifications carry inherent risks.
To the maximum extent permitted by law, BRDiagnostics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claim shall not exceed the amount of credits used for the specific service giving rise to the claim.
You agree to indemnify and hold harmless BRDiagnostics, its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
5. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Italian Republic, without regard to its conflict of law provisions.
Any disputes arising from or relating to these Terms or the Service shall be resolved exclusively in the courts of Verona, Veneto, Italy. You consent to the personal jurisdiction of such courts and waive any objection to venue.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. The failure of BRDiagnostics to enforce any right or provision shall not constitute a waiver of that right or provision.