We only use certified equipment.
Remote diagnostics suite
Connecting to a vehicle remotely has never been this easy.
A native DoIP-based platform with secure sessions and a structured workflow — the most efficient on the market.
DoIP-ONLY · SECURE CONNECTION · FAST EXECUTION
Languages
Native UI
Response
Auto-cancel
Protocol
EASY
billing
Subscription not required
What we offer
Real-time OE-grade diagnostics.
Remote Diagnostics
Connect with experienced operators for real-time diagnostics on your DoIP-enabled vehicle via an immediate and secure connection.
- DoIP connection
- Live chat
- Instant operations
- Immediate report
NCD 2.0 Files
Expand your toolbox with our NCD 2.0 coding files. Just upload the FA and SVT files and indicate the module that needs coding to receive the signed coding file in a short time.
- Support for SVT/FA
- Fast response
- Signed file guaranteed
- Easy download
Workflow
From problem to solution in three simple steps.
Connect
Join the queue and connect with our certified operators. You'll be automatically routed to the person best suited to help you.
Diagnose
Connect your vehicle to our remote system and wait while our operators analyse the issue.
Resolve
At the end of the operation you receive a report and, where needed, repair guides to complete the work directly on the vehicle.
Why choose us
Explore our advantages over the competition.
Native DoIP platform
Our main advantage is the flexibility offered by a DoIP-Only platform. No expensive hardware required beyond the PC already in the workshop and an ENET cable.
Short turnarounds
We offer very short turnarounds for our operations, especially compared to those of the vehicle manufacturer.
Simple, clear procedures
We continuously work to optimise the user experience by gathering feedback and suggestions.
Easy payment
We offer multiple payment methods and discounts on credit packs to use on our site.
Our principles
Short turnarounds — if we can't respond, the ticket is cancelled.
Verified statistics and data.
Frequently Asked Questions
Answers to frequently asked questions: platform, security, pricing, and features.
Can't find what you're looking for?
Contact SupportYour request is added to our management system with an estimated waiting time. One of our professionals will take it on as soon as available.
We designed our technology to be immediate. Using BRDiagnostics' All-In-One tool, Remoto®, the application and the portal work as a single system. Remote diagnostics data flows directly from the vehicle to the operator in real time, ensuring a fast service and an incredibly simple and intuitive experience.
No. Credits remain in your digital wallet for as long as your account is active.
Yes, the price can change in the operational phase based on how the operation evolves. Any change is communicated by the operator and applied ONLY after your acceptance.
Upload the vehicle's SVT and FA files (.xml format) directly into the slots provided. The portal will show you which files are required to complete the operation.
Pay-as-you-go credit packs are recommended for variable workloads: you buy as needed and credits never expire. The monthly or annual subscription is designed to ensure operational flexibility with a discounted per-credit cost. Both options feed into a single shared wallet. Our philosophy avoids contractual constraints: we give customers the freedom to configure the service based on their real operational needs.
The top-up is instant, simple, and fast. We designed the system to guarantee maximum reliability and security in every transaction, letting you get back to work immediately. For BRDiagnostics, the customer's experience and satisfaction are the top priority: from coding accuracy to daily service use, every step is optimised to deliver a superior standard of reliability.
More volume, zero complications: the future of diagnostics is here.
A single ecosystem to manage the entire operational process, guaranteeing full traceability and maximum execution speed.